Conversation is how we connect with each other and make sense of the world. But why do some conversations flow, while others are stilted and awkward? Can we make difficult conversations easier? This book presents simple ways to improve our natural ability so that we overcome anxiety, converse more skilfully and have more meaningful interactions. Discover it’s not about being clever, witty or winning arguments; learn to listen and hold space; find out how a simple bit of structure can make all the difference - and more.